Shipping & Delivery Policy

Shipping & Delivery

FREE Shipping:
Sonido Live has the best shipping deal in the world. Our FREE SHIPPING* promotions with no minimum purchase, on nearly everything we sell, all courtesy of Team Sonido.

Additional Shipping Options:
If your order does not qualify for free shipping, or if you require faster delivery, you will still enjoy very reasonable shipping rates. After entering your Zip Code on the checkout page, we'll show you your shipping options and charges.

FREE Shipping Details:
- Our Free Shipping offer is available in the contiguous United States only. Orders shipped to Alaska, Hawaii, Puerto Rico, Guam, U.S. Military bases, or international addresses do not qualify.

- Items purchased with a PO (purchase order) do not qualify for Free Shipping.

Free Shipping does not apply to special orders and oversized/overweight products.

If you return your purchase, then the cost of shipping will be deducted from any refund or credit.

- Lightweight items (13 ounces or less) will be shipped via the United States Postal Service (USPS). This is trackable and normally arrives within two to four business days. Heavier items ship via UPS Ground. Delivery times range from one to seven days, depending upon the distance to the destination.

Free Shipping may not be combined with other offers or discounts.

Freight items (up to 150 lbs.) ship via FedEx Freight® Economy or UPS Freight Economy. Typical delivery time ranges from four to seven business days. Priority options are available.

* Certain items, such as special order or oversized may not qualify for free shipping.

(NOTE: If you should return your purchase, the cost of shipping will be deducted from your credit or refund.)

Additional Shipping Options:

If your order does not qualify for free shipping – or if you require faster delivery – you will still enjoy very reasonable shipping rates. After entering your Zip Code on the Sonido Live Checkout page, we'll show you your shipping options and charges. Just select the method you prefer.

UPS Ground – U.S. only. 1–5 business days within the contiguous U.S. 6–7 business days to Alaska and Hawaii. An economical choice for all of your routine shipments. With guaranteed delivery, know in advance when your shipment will arrive

UPS Next Day Air Early - Next business day delivery available as early as 8:00 A.M. to most major cities in the U.S. or by 9:30 A.M. to most other cities. UPS delivers to more ZIP codes by 8:00 A.M. than any other carrier.

UPS Next Day Air - Ideal service for shipments that must arrive the next business day. UPS Next Day Air serves more ZIP codes and more businesses by both 10:30 A.M. and 12:00 P.M. than FedEx Priority Overnight

UPS Next Day Air Saver - Next business day afternoon delivery or your money back
Delivery by 3:00 P.M. or 4:30 P.M. to most commercial destinations, by end of day for residential locations.

UPS 2nd Day Air - Economical option for shipments that do not need overnight service
Guaranteed delivery to every address throughout the continental U.S. and Puerto Rico.

UPS 2nd Day Air A.M.® - Cost effective option for time-sensitive business needs
Delivery by 10:30 A.M. or 12:00 P.M. of the second business day to most commercial destinations in the U.S.

Require Signature for Delivery – This service is available for all the delivery options above. It ensures that your order will only be delivered when you are present to sign for the delivery, preventing packages from being left at your door when you're not home.

In certain situations (such as unusually large or heavy items), we'll work with you to determine the most effective and economical shipping method. Call us at (213) 688-8860 for assistance.

International Shipping:

Due to manufacturer restrictions, we are limited in what we can ship outside of the United States. Please call us to find out if the item(s) you are interested in can be shipped internationally. The following are exceptions to this policy (some restrictions apply for these destinations):

Puerto Rico
US Military addresses (i.e. APO and FPO addresses)
Locations that use a US Postal ZIP Code, such as Guam, The Virgin Islands, etc.
Call us at (213) 688-8860 for more information.

Check Your Order Status Online:
Here at Sonido Live, we can track your order for you and give you up-to-the minute information on its location. It's secure and convenient way to keep tabs on your order all the way from our door to yours. We want you to enjoy your shopping experience with us from start to finish!





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